Privacy Policy And Cookie Policy

Medilab Estetik Privacy Policy And Cookie Policy

This Privacy Policy covers how Medilab Estetik collects, uses, protects and shares your Personal information. Please peruse this policy carefully and thoroughly to learn more about, if you have any comments on this privacy policy, please reach us via

Personal Data and Information

For purposes of this Policy, Personal Information is any information or data about you that is personally identifiable indicators to you, like your name, gender, age, occupation, address, phone number, email address, particulars of your medical or health conditions and concerns etc. and additionally might include your medical data if required by the medical staff of Medical Procedure Provider, which are not otherwise publicly available, and collected in all kinds of verbal, written or electronic media. Within this scope, your personal data are collected in order to provide related medical services within the specified legal framework and to fulfill the contractual and legal obligations of Medilab Estetik.

Within our knowledge, people under the age of 18 are not given any medical / health-related advice without parental consent.

Through ; the details and data of your visits to our web site and the resources you use, the information about your computer, the details of your transactions within the website, the data and details you give while filling related forms or surveys might be collected.

If your data is collected and processed, we will ensure that it will be managed fairly and lawfully within the alignment of GDPR and Turkish equivalent regulations (KVKK). Your personal data will only be processed

  • if we receive your consent to the processing of your personal data,
  • if it is required in accordance with the law, regulations and honesty rules
  • if it is necessary for the performance of a contract to which you are a party
  • if it is necessary to provide you the healthcare services you have requested
  • if it is required to protect the vital interests of you or of another person

Data Processing Time

Your personal data will be processed in compliance with the data processing and limitation periods specified in the legislation that Medilab Estetik is subject to with all relevant laws and other legal regulations, limited to the purposes specified in this Privacy Policy.

Your Rights

Within the scope of this Privacy Policy, you have the following rights regarding your personal data:

  • request information about whether your personal data is processed,
  • learn the purpose of processing, if processed, and whether they are used for that same purpose
  • know the third parties to whom your personal data is shared or transferred,
  • request correction if your data is processed incorrectly or is incomplete
  • request the deletion or destruction of your personal data if there is no longer a reason to process
  • request notification of these transactions to third parties to whom your personal data is shared or transferred,
  • object to the occurrence of a result against you by analyzing the processed data exclusively through automated systems,
  • Demand compensation for the damage if you suffer damage due to unlawful processing of personal data

In order to benefit from your rights stated above, please send a request to, in written form by identifying your identity and your explanations about the right you want to use, by stating clearly with your signature, specifying the subject of request, your name and surname; ID number for Turkey citizens, nationality for foreigners, passport number / ID number, residential notification address or business address, main electronic mail or the phone or fax number.

In the application containing your explanations regarding the right you have as a personal data owner and that you will make to benefit from your rights stated above and that you request to use; The subject you request must be clear and understandable, the subject you request is related to you in person, or if you are acting on behalf of someone else, you must be formally authorized and document your authorization, the application must contain identity and address information, and documents certifying your identity must be attached to the application.

Your application within this scope will be finalized as soon as possible and within 30 days at the latest.

Data Usage

We might use information about you to:

  • Provide you healthcare services that you requested for, medical diagnosis and aftercare services
  • Carry out our contracts with you
  • Provide analysis, feedbacks and valuable information to improve our services and our website
  • Inform you about medical purposes such as your appointment, your status, your travel details, your transportation etc.
  • Confirm your identity via Health Professionals and Call Center
  • Share information demanded by Ministry of Health and other public institutions and organizations according to the related legislation
  • Contact you in regards to the financing, and meeting the expenses of the related healthcare services
  • Detect, prevent and address technical issues
  • Respond to all your questions and complaints related to our health services
  • Contact you for marketing and communication purposes to inform you about our services, products. If you don’t want to be contacted for marketing purposes, please tick the relevant box that you will find within the contact form or send an email to requesting to unsubscribe from our list.

In addition, if you no longer want us to use and process your personal data for any of the other reasons, you can let us know at any time by contacting us at  and we will delete your data from our systems. However, you acknowledge this will limit our ability to provide the best possible services to you.

In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the services we can provide you if you don’t provide your personal data in these cases.

The Storage of Data

Our services may require sharing and transferring your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.

Your Personal Data will be retained as long as it is required for the purposes for which the data is collected. Once you have terminated the contractual relationship with us, we will permanently remove your personal data unless it is required due to the related GDPR regulations and their Turkish equivalents.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure and we are committed to using our technological resources in an effort to ensure that our customers and users receive the kind of privacy protection that will make them confident and secure. We are not responsible, however, for harm that you or any person may suffer as a result of a breach of confidentiality due to your use of the Internet.

We only keep your personal data for as long as we need to in order to use it as described in this Policy, and/or for as long as you allow us to keep it. As part of our activities, we will perform an annual review our database to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

Disclosing your information

Your information might be disclosed if it is our legal obligation in accordance with GDPR and Turkish equivalent and/or related privacy laws and regulations, if we are intend to sell/transfer our business to another company/group or party, if it is necessary to share with other third parties to provide healthcare services you have requested for and/or it is required to provide protection against fraud or credit risks.

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, lawfully and in accordance with your rights, our obligations, and the obligations of the third party under GDPR and and Turkish equivalent.


Tracking & Cookies

As it is a general practice to do so, we use cookies and similar tracking methods and technologies to track the activity on our Service and retain certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain functionalities of our site and some portions of our Service.

If we change our Privacy and Cookie Policy, we will post the changes on this page.